Press the advantage as if moving in for the kill. In an attempt to keep the coach calm, I start most of my games, if I'm up to it, screaming stupid banalities... and just like we think of them, they assume I'm a raving lunatic so they keep their distance and remain relatively quiet.

Before the coach has any opportunity to create conflict, start your own! [/B][/QUOTE]I think that I read the exact same thing recently from a great philosopher. No, not George J Thompson. I think it was Dogbert IIRR.

I've read it. It has very helpful techniques for dealing with tough situations. It wasn't that helpful to me because the techniques aren't ones that you can use in the few seconds we get with coaches. I was able to use a couple (using questions and getting the other guy off balance) that have helped.

All in all a good and helpful read.

You still have a copy of this? Mind if I borrow it?

You forgot to list the book I wrote: "Stupidity For Dummies".

I still have it. As soon as I come accross it as we upack, I'll let you know.

The book is phenomenal and has many ideas that have helped me become a better official. One main point, that others haven't mentioned, is the importance of listening.

I teach a 3-credit sports officiating class in the PHED at a small, liberal arts university, and use parts of the book in mulitiple lectures. It is particularly useful when we are discussing communication issues.

One thing I've found is that we, officials, (in general) are not always great listeners. The book talks about the importance of active listening AND the importance of the concept of EMPATHY.

I HIGHLY RECOMMEND this book for anyone who wants to become a better official. There's a reason it was required reading for NBA staffers a few summers ago.