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I don't think I'd ever give a team a tech for how their fans are behaving. It's not in their control, nor should it be their responsibility. If anybody is to blame for not taking care of the fans it's game administrators, and in that case I'll let my assignor know of the issue and let them handle things.
And besides a quick "hello" or head nod, officials should not be communicating with fans. It's not only unprofessional, but can lead to coaches and/or players from the opposing team to feel they are being unfairly treated. And although it may not be true, it can lead to some bad situations.
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