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Know your Red Hat/TOC
As someone who officiates basketball and has worked as a Red Hat & TOC for football and basketball, I can tell you that establishing a rapport before the game with your conduit to the TV truck is huge.
A little pregame conversation and respect shown by a crew towards the red hat/TOC goes a long way... that person is the one who can totally throw off the flow of a game if he takes a timeout at the wrong time--treating that person like a member of the crew can pay big dividends!
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