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Years ago we had coach who was in a similar situation. Luckily, I'm on a first-name basis with this coach and my explanation was "tell the refs ahead of time that you're going to request a TO {in certain situations}". This will remind them to look at you when you want the TO.
Yes, in the OP it would have been nice to look at the coach. If the coach owns the situation, (s)he can have the refs understanding end of game scenarios to his/her liking.
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Pope Francis
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