I would also apologize as others have suggested.
I would also recommend a bit of follow up on your part, since you are the assigner for this particular group. Talk to some of the other officials you assign and see if they have had similar experiences with this guy.
Being a new official, you may want to have a heart-to-heart with him to persuade him to lose the defensive attitude, if you think there is enough potential there.
__________________
It's what you learn after you think you know it all that's important!
|