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Sounds like two officials you don't need to spend any more time or energy on! Write them off and move on to helping someone else...my philosophy as a teacher is that I can only help those who want to be helped - once they show me the types of attitudes you are talking about, I move on to someone else who wants help...in the long run, I am responsible only for me, and I fail when I quit trying to help others, not when others quit wanting to be helped...hope that makes sense...
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