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Collectively, coach ratings can be useful. Take all the ratings and average them — and, assuming you collected enough data, you'll have a pretty good ranking of your officials from top to bottom. From what I have seen, this often mirrors ratings by other officials and observers ... There are differences, of course, but the same officials tend to be in the top quadrants across the board.
Individually, coach ratings of "needs improvement" as well as "excellent" can both be summarily ignored. They don't count for much and are often based on the coaches last experience with that official, whether he won/lost the game, etc.
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