[QUOTE=BigT;881218]I am reading the book and loving it. Not brilliant enough to take the examples yet and figure out how apply them to coaches. The bane of our existence and yet if we can handle them we go up the ladder faster.
That is an awesome book and so helpful in many situations. Not sure why you are struggling but try the section on re-framing the question, the like pretty much every other person when that is used will just give up.
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