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Another little thing that can help quite a bit is to be aware of where you and the Coach are at on the floor. Especially in the case of a time-out and the Coach wants your ear for a few seconds...I have found that the closer I keep the Coach to his players, the more reasonable they become. The farther away from the player's hearing, the more outrageous and ridiculous the comments are.
Not always the way it works out, but keeping them close to their huddle/bench tends to keep them a little calmer.
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