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This is a prime reason the Referee has to insist the snotty nose know-it-all high school clock operators come down for a meeting at least 30 minutes before the game.
Going over a few basics can go a long way in making the timing smoother. Explaining which signals affect the clocks, including the woope-doo (S1*) will hopefully adjust the ECO/PCOs head so its in the game all game long.
Last resort if the continually screw up would be to shut the clocks off and send the guy home.
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