manage the game
get him back in the box, sounds like he is talking in a calm manner, no need to add stuff to the game by giving him a T. We have to have thicker skin than that. If he is on the floor waving his arms and yelling, by all means pop him. A good communicator can and will diffuse this situation very easily.
MHO no need for a T, ask him to get back in the box firm but non threatening way.
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