Mike & Steve,
As has been said, "Never argue with an idiot. He will simply drag you down to his level and then beat you with experience."
I fear your missives will neither enlighten, chasten, nor subdue Mr. Passan. He's a self-important gasbag with an oversized ego that will only be fed by your attention.
I wouldn't have bothered.
JM
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Finally, be courteous, impartial and firm, and so compel respect from all.
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