Quote:
Originally Posted by Jurassic Referee
No matter what, a full report should go in, post-game. Detail the incident(fan throwing bottle) as well as the resolution(home management assuring you that they took proper steps). Put the onus for fan behavior where it really belongs-- on home management and whomever your report goes to. And let whom your report goes to second-guess game management and set procedure if they feel compelled to do so. That way you did your job and nobody can second-guess you.
JMO.
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Great advice JR! Document, document, document
My wife's a nurse, and a main principle they have in the medical field is "if it isn't written down, it didn't happen". We have similar standards in the engineering field.
Details are important, but only include facts or direct observations - avoid opinions. Initially, write everything down as soon as possible after the incident. Keep the actual report short as possible and to the point - don't be overly verbose. Include verbatim quotes, especially when it involves obscenities, accusations, threats or an alleged statement of fact by another party that you are expected to accept (i.e.; game management). Writing it from third person perspective helps.