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This worked out ok for you, but why let the coach come "a couple of steps on the floor" (emphasis mine) to question a call? Is that getting into T territory? Did you ask him to get back into the box or warn him at all? IMO, bench decorum and dealing with coaches well will separate you from the majority of other officials because most do not pay attention to the coaches and let the coaches do inappropriate things without penalty. Do a good job with the benches and it will reflect well on you. I think you are well on your way to doing this.
Stripes
I think Bard was saying that the coach asked for the reason for the ruling, not that he questioned the call. If done in the right way, during a dead ball when it is being reported, I can't see how this is anywhere close to a T. If the coach is criticizing by use of a question, that is a different matter.
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