Jeremy,
I agree with Mregor and Chuck, but please explain you going and interjecting for your partner.
You partner was trying "to calm him down" and you walked over to "T" the coach. Why didn't you let your partner deal with this thing and call his own "T", if that is what he decided to do. When does you partner get the experience to react to your satisfaction?
There may be more to this sitch than meets my eye.
mick