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I'll second that motion. When I bought my jacket in December of '07, they had an issue with the supplier making mistakes on the jackets. They sent me a new one ASAP, just in time, too.
Companies are always trying to cut corners by cutting down on their customer service departments. Little do they realize that this, in the end, is a double-edged sword. While they save immediate costs, they are guaranteed to lose customers.
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Dave
I haven't decided if I should call it from the dugout or the outfield. Apparently, both have really great views!
Screw green, it ain't easy being blue!
I won't be coming here that much anymore. I might check in now and again.
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