|
Emotions
Remember that they have an emotional interest in the outcome!
I think that there are several things that work for me.
First one that always helps is:
"Tell me what you saw coach." Listen, then reply with the truth. My normal reply is "... coach I believe that I was in position to make the call and from my angle it did not look like that. I would love to see the video of game, would you please send after the game." Be very succinct and brief but do not appear to walk away from coach. This normally works best after a foul call and you are table side. That is why we go table side in three mechanics.
Second on that sometimes can break the ice"
"Coach I am not sure that I heard a question in there, could you rephrase that a little." I normally use this when I know the coach a little bit better.
Third that you can use once in a blue moon
"Coach I absolutely booted that call. That one is on me."
Fourth one is
"Coach I was in position and I saw the whole play."
Fifth one is
"Coach when you calm down and state a question, I will listen but until then you will have to yell some one else."
Sixth one is
talk to one of the assistants and tell them to rein the head coach in
|