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Rei - I would quote your passage, but I didn't want to take up more bandwidth.
I agree with what you are saying - our courtesy + professionalism = respect.
But, you're always going to get complaining, and it has to be dealt with.
It is not a supreme power egotistical trip that needs to be gone on, its just part of doing your job.
I don't think think calling a rat a rat or a spade a spade puts you in that category of uber-umpire. It is an attitude that often is needed to be taken on the field in your own head, but never shown to others.
As Mark Hirschbeck once said in reply to game management, "Squash em like f***ing bugs."
Be professional. Be courteous. But know that in the end, you and your partner are all by yourself out there.
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