As scrappy-doo said, there's lots of good info in this thread concerning game management skills...what I have learned over the years ( in reffing and in teaching middle school kids) is that I will NEVER win a "banter-battle" with the kids on the court or in the classroom. So I set my boundaries and when those boundaries are crossed there are consequences...the players and students appreciate that and know how far they can go and they actually like the comfort level that knowledge brings. To suddenly have an official who gets mouthy back at them is like throwing gas on their little testosterone fire - it just gets them hotter and madder and they take it further - and then we look bad because we said this or that...life is much simple when you just administer the consequences for poor behavior and not worry about trying to "teach the kid a lesson" so to speak.
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