Great story and I wish I had your partner's nerve. I try and tune out the loonies in the stands but sometimes its not possible in a small gym or during the (relative) quiet of a time out.
I actually asked a game administrator to eject a fan this year after he loudly, and repeatedly, questioned our integrity. I waved the administrator over and, I was I was turning to identify the fan, saw that the fan was "self deporting" himself out of the stands.
I asked the administrator to make sure he found an exit and did not return. The administrator was all over it and eager to help out. Crisis averted.
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