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Sadly, it is almost 50/50. Some local officials know it and still do it wrong while some don't know they are doing anything wrong. There isn't a training program here. New officials go to the same meetings and hear the same things as everyone else. Imagine how lost and intimidating that could be.
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"Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are." -- John Wooden
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