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Agree with Junker; it's okay to acknowledge the concern quickly as long as they're polite about it. They might not have the term right, but they think the other team is getting away with contact. Just say okay and move on; or be like some guys I know who take it personally and call 'OTB' on the team that just complained....
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Be like a duck: cool and calm on the surface but paddling like the devil underneath....
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