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Originally Posted by Snaqwells
Okay, now I need to quote my friend Case Book. I'm only going to quote one sentence, though, as it pretty much closes this case. For those wondering, it's the last sentence in 8.2.
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Your friend is wise beyond his years. He must be a Rockies fan 
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"It is not enough to do your best; you must know what to do, and then do your best." - W. Edwards Deming
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