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In my chapter our goal is to do all we can to keep everyone past 3 years. Once we get them to stick to it for 3 years, then they pretty much stick around on their own after that. It's just those first 3 years that we have a hard time keeping folks. Their primary reason is Coaches. Early on when I first started I didn't take too much crap from coaches. I'd stand my ground and even respond back. Well, that made things worse. Now, I just let them say what they need to say and don't respond. I hear them, but I'm not listening. I only respond when they have an actual question. 90% of the time they don't have a question, so there is no reason to respond. I just shake my head and tell them I hear them.
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