Well, this is just my experience...
but the hardest call for me personally is when I have to empty the gym because of idiots who are not there because of the game. Admitedly this does not happen very often, which is probably what makes it a hard decision. But usually the landing of an object on the floor is a reliable indicator that I have to act.
Following this, I would agree with all who already mentioned BI and goaltending.
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KIWIREF
There is nothing more frightful than ignorance in action.
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