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Originally Posted by shickenbottom
Call the Customer service line. If they are waiting on Pads, you may have to wait a while. When you call customer service, be prepared to swich out pads for a different color of pads. This may help to expedite your order. They may actually have a different set of pads in stock that will work for you.
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They have the Blue and Red combo pads-WHO WOULD WANT THAT?
I have been trying all day to get to a supervisor to no avail. I asked that they ship the mask now and the pads later. Jason said they could not do that. I asked Jason to ask permission. because, see....if you HAVE something(in this case the mask) you CAN ship it! They HAVE a customer(lil ol me) and they CAN lose said customer unless they start offering some SERVICE.
Joe
Former Mail Boxes Etc owner who does not handle ridiculous shipping situations very well.