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I've told this before but here it goes. In my first season back in 1991, I used borrowed gear (read: raft,catcher's mask, catcher's leg guards) during the spring season. I was asked to work an advanced fall league later that year and told to get my own gear. I had no idea where to look. The guy who was booking the umpires, who had originally asked me to join the league, gave me a +POS catalog and told me to give them a call. I picked out a starter set and gave them a call. It was around dinner time here in NC. I may have actually been talking to Buck without knowing it but the guy that helped me was outstanding. Anyway, this was on a Thursday and I needed the gear for a Saturday plate job. I had no concept of shipping times back then. When the assignor and I talked after I had ordered, he said he would call POS and tell them that I needed the gear ASAP or he was going to drop my schedule (a ploy and not true at all). POS overnighted the gear at no extra charge on the last flight out of Chicago. I had it the next evening. They had me as a customer for life or so I thought.
In 1998 when I moved up to the HS ranks, I bought some plate pants and their plate shoes. I still have the pants today and they are in good shape (I check them colorwise each season against some newer pants I have). The shoes are still being worn by a fellow umpire.
I never had any major customer service problems with them. I use Gerry Davis Sports as my number one option and Honigs if I get in a pinch (for everything except their shirts, I will never buy a shirt from them again). I left POS because after the early 90's they never seemed to offer anything innovative. I am always looking for the next best thing because anything that makes me more comfortable, lasts longer, or is safer is something I want to have. POS just never expanded and updated their product line.
Lawrence
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