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Originally Posted by GarthB
I was able to overlook wrong merchandise being delivered.
I was able to overlook delay after delay.
I was able to overlook no reponse to my emails and phone calls.
I was not able to overlook being lied to.
The only equipment I have purchased from Plus POS in the last three years is a Zero Gravity mask which was sent to me, unsolicited, for a trial. I liked it and since it was in hand, I sent them a check. I will never order anything from them again.
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Interesting. Amongst the other things I ordered in February was a ZG mask with tan pads. The tan pads were backordered, so I told them to send me the frame.
In May (!) they sent me the frame- a steel single bar. I immediately recognized it and tested it with a magnet. Sure enough- steel. The ZG is $20 more than the steel. This was after three phone calls assuring me that the black ZG frame was in stock. I thought it was a simple error, but then I called and they said the black ZG was out of stock again. That means either (a) the CS rep lied to me when he/she told me my aluminum ZG was in stock or (b) they took my ZG and gave it to somebody else, then sent me a steel frame, hoping I wouldn't notice. In either event, it's "bad wrong" as we say here in the south.
Strikes and outs!