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Getting in there is important. Usually they'll behave if you're breathing down their necks. But once you're in there, it's also important to stay in there until everybody is off the floor, moved apart and settled down.
The only punch I've ever had thrown in one of my games came after I turned away from the aftermath of a held ball on the floor too soon. I thought I had it sorted out. One of the two players was standing up again, everything looked kosher. Then out of the corner of my eye I saw the kid still on the ground take a swing at his opponent. Not cool.
So, maybe offer the kid on the ground a hand up? It gives you a reason to stay with the play and may defuse the emotions a bit?
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"It is not enough to do your best; you must know what to do, and then do your best." - W. Edwards Deming
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