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tonyp - yours is a good example of an official who tries to find out what the problem is and attempt to fix/address it, if possible. We can't be "all things to all people" and resolve every conflict, but we certainly have to find out what is going on. Clearly the coach didn't like the alternatives and he made the decision to walk out with his team. Not much you can do about that except be confident in the fact that you tried to resonably resolve the issue.....much better than using some smart-aleck answer to his initial complaint.......well done!
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