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While I don't think a little, limited friendly banter with the fans during a non-emotional moment can be a good thing, interacting with fans is generally a two-edged sword. Arguing with fans is unprofessional and a losing proposition. You're not going to win an argument with them, no matter how right you are. And in trying to argue with one fan, you lose whatever respect you may have from other fans.
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"It is not enough to do your best; you must know what to do, and then do your best." - W. Edwards Deming
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