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Cheryl,
I'm beginning my third year as a certified official. I have done what Chuck has suggested for you, and it is really solid advice.
Let me add that I have found most seasoned officials will support you if you are sincerely trying to better yourself. Demonstrate that you care about what you are doing, and you will find good advice flowing in.
This board is another great tool. If you don't know the rules, you will not be able to handle yourself when things get crazy. This board will help you know the rules, AND give you plenty of information about game management.
I will also add that few things will help you more than being in the right spot to make a call. Hustle when you need to, stay put when you need to.
Knowing the rules without thinking about them, and seeing the play at the best angle will allow the calls to come as much by reflex as by thought.
Lastly, don't beat yourself up after a bad call. There are too many more to get right later. If you dwell on the last call, you miss the next three.
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