[Back In The Saddle]

So Coach Jekyll/Hyde can craft a well-written denial letter, but he can't control himself in the heat of battle. Perhaps it's his lawyer who writes such excellent letters. If you take Dan's advice and let it ride, I can foresee two possible outcomes.

First, he's shaken and stirred by what has happened and doesn't let it happen again - that's a good outcome. Or second, your complaint becomes the first (or most recent) of many and can be used to help document a pattern of bad behavior - a regrettable but good outcome.

It's too bad he can't just admit his mistakes, apologize, accept the consequences like the man he pretends to be on paper and move on.