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A couple points, first, I agree the lag time rule could be modified, but how? We don't have the types of replay systems that they have in college, so there's really no way to put an exact time on the board. In most of the situations, I think it's an official's guess as to how much time was left, which is really not better than lag time (I see this a lot with the shot clock, if there's an erroneous reset, the conclusion will be something like "Ahh just put 27 seconds up there."
In regards to the coaches behavior, I'd definitely report it because it needs to be reported, but I'd cut the guy a little slack. He got screwed by a bad rule and it ended his season, he was good the whole game and he was just venting his anger at the shirt and not you. Again, clearly inappropriate, but 5 months of hard work just fell short in his mind because of a rule technicality. I'm sure if he had the moment back, he'd act differently, so I'd have empathy here and hightail it into the officials room. Way to handle the situation.
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