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I believe the difference is in the intent or purpose (without trying to read minds or anything)...a statement such as "That's a terrible call" is simply someone disagreeing with my call...a statement such as "You are terrible" is a direct personal insult to me and was intended as such...coaches should be allowed some leeway to vent frustration, but that does not ever include direct personal attacks or insults...just my 2 cents worth - anybody got change??
dj
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