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Jeff I agree that listening will help but it is not the official's responsibility to completely understand the beef of a coach. It is the coach's responsibility to communicate in such a way that their intentions are understood. You can listen all day long and misunderstand the message. I know it can be difficult to not understand a coach because I am focused on the game not what the coach is saying.
I see you have a unique perspective as a coach to this issue. I welcome that opinion. I just think in any forms of communication the person trying to get their point across has the burden to speak in a way that the person they are talking to understands where they are coming from. Listening can solve a lot of the problem. I just think coaches need to watch their tone and their body language if they want their message to be accepted.
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Treat everyone as you would like to be treated.
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