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When I coached, you can bet your a** that I felt responsible for the bahaviour of my fans, especially the parents, relatives and friends of my players, and they all knew it. So I never had to say much to get one of my fans to stop being an a**. I never had any reservations about discussing the behaviour of the other team's fans with the opposing coach either.
Now as an umpire, I would expect the coach to handle it, and I would tell him so. I have also asked a heckler to leave. I can't call it an ejection, but the result is the same.
If the coach makes an effort and it does not work then league commissioner or other on site person in charge needs to be summoned, while we all stand around and wait. If the heckler is cussing and will not leave then call the cops. They will be happy to remove him. If the guy is just a drunk that showed up and has no affiliation with either team this may be what it takes. Otherwise, the coach should handle it.
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