Why not request a certificate from Riddell stating that the helmets appearance was "upgraded" at the factory using factory approved materials, etc. ? This puts the burden upon Riddell, and absolves the coaches and umpires.
I'm sure this was not a free service, so they should have no problem doing this if they want to generate more $$$ in the future from you and other teams.
In the interim, carry a copy of your invoice from Riddell showing the work was performed by them.
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