Thread: Plus POS
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Old Wed Mar 24, 2004, 12:38pm
johnSandlin johnSandlin is offline
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LDUB,

Why can we not put down +POS when we think they lied to us about something? When they lied to me, they not only heard about it over the phone, but also through email as well until somebody from +POS stepped up and admitted they will wrong, and corrected the problem.

I sent some mask pads back last year and wanted a refund. I was informed by the +POS sales person, that it would take about a week, two at the most to get my refund check out to me for the pads. Two weeks came, and two weeks went, and no check.

It took +POS well over two months to get the refund check back to me, far longer then the two weeks I was told about previously. I called and asked what the hold up was several times, and everytime get somebody different, giving me excuse after excuse about the delay.

Basically, when all was said and done. The staff did admit that had made a mistake with the refund of getting it out to me in a timely fashion. Therefore, I cut all ties with them and will not do business with them again.

But, it leads me back to my question to you though, why should not be upset or put them(+POS) down when they lie to us the customers time after time?
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