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The fees charged by Arbiter are way too high for the service provided and they continue to raise them. Any alternative or competitor to Arbiter is a positive.
Arbiter was also sneaky and went to the various state offices and pushed their product along with a cheap background check provided by an affiliated company. The administrators of several states jumped at the chance to cover their backsides on the liability front and now the system is entrenched in many areas.
Personally, I’m glad to hear that NJ changed because it at least demonstrates that some state associations may be willing to dump Arbiter if presented with another option.
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