[JRutledge]

You are going to have to deal with people that know it all. You are going to deal with officials that know nothing. And you will have to deal with officials that know enough they are dangerous. So you just have to manage those personalities and give them what they need. Sometimes you just have to get into someone's behind and know when to pat them on the back and lift them up. That comes with experience. There is no one size fits all when you are dealing with different people. Officials have egos. A lot of officials do not like to be told to do something regardless of your experience. When you get those that do not listen, move on. Help those in the end that want to be helped. Use your experience and knowledge to get you through. This is not much different than how you deal with coaches. What works with one coach might be a disaster with another coach. But at least in this setting people are paying with their time and money to get some information so they are more captive of an audience.

Peace