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-   -   Private Messages ??? (https://forum.officiating.com/feedback/95800-private-messages.html)

BillyMac Sat Aug 10, 2013 06:20pm

Private Messages ???
 
Ever since I joined the Forum, whenever I have received a private message, I have also received "real" email telling me that there is a private message for me on the Forum.

Until this week.

I received several private messages this past week with no "real" email reminders.

Has something changed on the Forum, or have I accidentally changed some type of setting in my Forum account? I have "Receive Email Notification of New Private Messages" checked off, but I'm not getting any email notifications.

APG Sat Aug 10, 2013 06:30pm

Check your spam folder as sometimes messages get caught up in there.

I'm also moving this to feedback forum.

Brad Thu Aug 29, 2013 05:24pm

It probably is going to spam. Forum emails are send directly from the server, which isn't a great way to send them nowadays since they get labeled as spam.

For BlueZebra Sports (the officiating management software company I run) we are using a 3rd party solution that ensures high deliverability. Will try to switch the forum over to using that system … forum is in need of an upgrade anyway!!

Appreciate the heads-up … it's good to know what features people are using that make the forum more useful. Email is still a critical one for a lot of them.

- Brad


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