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-   -   Communication w/ Coaches (https://forum.officiating.com/basketball/49498-communication-w-coaches.html)

Back In The Saddle Fri Oct 24, 2008 11:33am

Lots of good advice. One thing I'll add is that coaches most often just want to be heard. So when a coach is trying to tell you something, even though you may not have a response for him, let him know he's been heard. A simple "Okay" or "I hear you" or a head nod lets the coach know you've heard him.

The flip side is that if he makes a comment, and he feels like you didn't hear him, he'll make it again. And then louder. And may keep escalating until he feels like you've actually heard what he had to say. At this point you've probably got a problem, when if you had acknowledged him earlier he probably would have moved on.

rockyroad Fri Oct 24, 2008 11:33am

Quote:

Originally Posted by Snaqwells (Post 545338)
Those fellas don't seem to post here, for the time being. :)

Shut-up.

M&M Guy Fri Oct 24, 2008 11:36am

Quote:

Originally Posted by rockyroad (Post 545512)
Shut-up.

Meanie.

BillyMac Fri Oct 24, 2008 06:27pm

There Would Be Some Goofy Calls ...
 
Quote:

Originally Posted by Mark Padgett (Post 545503)
You must ref in the Fantasyland league at Disneyland.

I don't, but do they need officials?

stripes2255 Fri Oct 24, 2008 10:29pm

Thanks
 
Thanks for all of the great information and I hope to put it all to work for my fifth season of officiating.

Adam Fri Oct 24, 2008 10:42pm

Quote:

Originally Posted by rockyroad (Post 545512)
Shut-up.

Quote:

Originally Posted by M&M Guy (Post 545514)
Meanie.

Not sure why, but I'm feeling all warm and fuzzy inside.

rlarry Sat Oct 25, 2008 06:52am

I don't think an official should be saying"I owe you one" to a coach. If I was the other coach and I heard that I'd be wondering where mine was.

rlarry Sat Oct 25, 2008 08:02am

When I kick a call, and a coach calls me on it, I'll say something like "I missed it Coach". I am never going to use a phrase like I owe you. Comes down to the end of the game, you make a tough call against the other team, now you have a coach asking you if that was the one you owed him? All they have to do is hit the handle, because this game is in the toilet.

Scrapper1 Sat Oct 25, 2008 08:08am

Quote:

Originally Posted by stripes2255 (Post 545309)
I just don't see myself as one of those guys that can hit a coach with some witty comeback line, it takes some work for me.

I'm not "one of those guys" either, stripes. So I just don't try to be. I've been officiating for 16 years, and I often still struggle in the coach/official exchanges. Since I don't do well with witty one-liners or quick "gotcha" phrases, I just don't try them. I am basically all-business. Boring, but pretty efficicient.

Answer a legitimate question, ignore everything else, except as other have said, to nod or say "I'll look for it, Coach".

I guess my only point (I know, there's a point?) is not to worry too much about it. As long as your interactions aren't antagonistic, you're probably doing ok.

BillyMac Sat Oct 25, 2008 08:37am

Thanks Topeka (Kansas) Officials Association ...
 
Quote:

Originally Posted by Karin (Post 545709)
I have used Billy Mac coach/ref responses with some success with beginner and junior officials.

Thanks, but I can't take credit. The original source was the Topeka (Kansas) Officials Association. I just did a little editing.

Also, the one, and only, humorous comment that I might make to a coach, and only under the right circumstances, is when a coach complains about an alternating possession arrow, when I know that I'm 100% right: "Coach. We'll make sure that you'll get two of the next three". I learned that line here on the Forum. I wonder who first came up with that line? It's a good one.

Coltdoggs Sat Oct 25, 2008 08:43am

To me, it's like dealing with customers at the day job. You have customers who will say things when their service, food, product has something wrong/issue with it...You have to use some tact and people skills, give some reassurance and move on. I don't like "owing one" for the above mentione reason....When are you going to make it known that, "That" was the one you made up?

I agree with the answer questions not comments...."That's gotta be a foul!" is my favorite...I keep going and they'll usually answer their own question when I don't respond. :D

I use some wit/funny stuff if I know the coaches....

BBall_Junkie Sat Oct 25, 2008 10:56am

NEVER, BUT NEVER EVER USE THE PHRASE "I OWE YOU ONE".

This reeks of an intention to have a make up call.

Holy smokes... horrible line to use on a coach. "I missed it coach. I will work harder" is fine and as far as it should go.

BillyMac Sat Oct 25, 2008 11:03am

Unlike Mark Padgett's "O" Word ...
 
Quote:

Originally Posted by BBall_Junkie (Post 545755)
Make up call.

These are three words that should never, I mean never, be stated in a game, or, for that matter, on this Forum website. They can be toxic when used together. Like mixing household chemicals.


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