Thursday is my son Matthew's birthday. Two weeks ago I decided to get him the base pants and some red and navy undershirts that he wanted.

Honigs, my favorite vendor doesn't carry undershirts in the "small" size and was out of his size in base pants. I called Plus POS. I know, I know. Stupid, stupid, stupid.

I thought I was being careful though because I specifically asked, as I ordered each item, "Do you have this in stock and can you ship today or tomorrow?" I was assured, each time, with: "Yes, we have those items in stock and we'll get them out today."

Matthew just called me. He just received a letter from Plus POS telling him that the items I ordered are out of stock and he should be getting them the end of February, after the clinic he will be attending.

So not only can't they deliver the goods, they lied. How the [obscenity deleted] do they stay in business? Yeah, I know, [obscenity deleted] like me who think "this time it will be different."

I guess I thought maybe I could sneak one in. Just maybe this one time I wouldn't get screwed by Plus POS. I should have know better.

[Edited by GarthB on Feb 4th, 2004 at 09:44 AM]

They used to be one of the best, but now I use them as a last resort. I have the advantage in that I only live about 5 miles from them, so i can run over there if they have the item I need, otherwise it is Honig's for me. I heard they have had some health problems over there with the oweners. I don't know if that is true.

+POS bad service strikes again. I was just waiting for another opportunity to rip these people a new one. I have had nothing but problems the last three times I have dealt with them.

I ordered a mask combo last summer. Got in the mail after a nice little delay. Did not like the pads, so I sent them back. This all happened in August of 2003(if I remember correctly). I received my refund check in December of 2003.

What a joke these people are. I have talked to some minor league umpires, and they have all told me that they hate the +POS uniform that they are required to wear.

Ordered some ball bags, navy blue in color, and lo and behold, arriving in the mail were black. Returned...

Pants have been on backorder since last year. Another strike against them. And I used to hold them above Honigs. Not anymore!!!

Called Plus POS this morning and cancelled the order. As I told the young lady on the phone, I could probably have dealt with the delay if I had not been lied to.

Placed the order with Gerry Davis. All items in stock and shipped today. (Neither Honigs nor Lester's had his size in the shirts, but were honest enough to say so.)

I have to thank all of you.. If it were not for this board I would have ordered from +pos sooner or later. As a result I never have had any problems. It is either Honig's or the Referee's call in Oklahoma City for me.

+POS ups and downs...
 

i, myself, have had very little problems with +POS. sure i have had to wait a little longer for packages, but they have let me know everytime i have called my orders in. like a month ago i got a leather suede mask pad and didnt like it. so, i called them up and sent it back and they told me that i wouldnt get it until the end of feb., but i got it at the end of jan.!!!! so, i believe that +POS is top of the line for face masks and mask pads, and thats pretty much it. at least thats all i get from them. he he he.... but, yeah i havent had any "major" problems with them and just wanted to let everyone know my side.

J.K.
a.k.a. The Rook

Not to mention the price hikes on shirts. Up 5 bucks from last year, and they could not answer why either.

+POS
 

I placed an order with them for a pair of combo pants and there single bar mask. Got them three days later no problems. My high school board uses the +POS shirts and I like them. In fact I'm going to order a couple for summer ball.

For all of you who don't like dealing with +POS I've found another place that has +POS stuff http://www.pro-ref.com .

same here. im like 30 minutes away so i just drive up there if i need something when im in the area. im switching to honigs pretty soon because my grandfather knows dick honig from refereeing college football back in the day with him, so i can get some nice deals now.

I get everything I need from Honigs. No problems.

To the +POS haters..

I ump for PBUC. I like my +POS uniforms so much I ordered aditional pants and shirts. I also used the long sleeved shirts last year that has the lining. +POS are the best shirts. I had bought the plp jacket a couple of years ago. The linning ripped out. I called spoke to the owner they told me to return and they would replace. My new jacket I never had any further problems. Its a pimp Jacket. I own a sigle bar mask with the air pads, you could not pry from my cold dead fingers!!!!

I never had any problems getting my stuff eather.

You disrespect intended what so ever with what I am about to say Marcus, but you mentioned four magical letters in you last post on this topic. Those letters were PBUC.

+POS is the official supplier for PBUC and the entire minor league system for umpires. +POS is not going to mess up a contract agreement that they have.

No company in the world is going to mess that big of an agreement up.

Congratulations Marcus. I am sincerely pleased that + POS is taking care of its pro customers. You guys need fast and accurate service, especially during the season.

However, I don't see how that changes my experiences. Am I supposed to sit back and be happy that I was lied to and that my order was not going to come when it was promised because you enjoy good experiences? That makes no sense what so ever.

An unscientific look at threads regarding + POS on various bulletin boards reveal that about 2/3rds of the posts involve negative experiences. These people are not going to forget how they were treated simply because + POS has the business intelligence to take care of their professional clients better.

I am not a pro umpire, but I wager I order more uniforms and equipment that half of the minor leaguers. I buy for myself and my son and I place the orders for shirts, hats, chest protectors, face masks and shinguards for an entire association. I will do business where I am well treated, not where someone else is well treated.

[Edited by GarthB on Feb 16th, 2004 at 05:34 PM]

I do not think I could have said it better myself Garth, no matter how hard I tried.